Navigate to Work Centers > Guest Access > Portals & Components, select Guest portals and select Create to create new hotspot guest portal called Random MAC Detected.Navigate to Administration > Identity Management > Groups, select Endpoint Identity Groups and select Add to create new endpoint group called Random_MAC_Endpoints.Once MAC randomization is disabled, the user can connect normally. This can be achieved by redirecting users to a modified hotspot page that provides instructions to disable MAC randomization when the device is using a random MAC address to connect to the network. This is good for privacy when joining hotspot networks but makes device tracking difficult in an enterprise environment, especially when attempting to profile these devices or use a Mobile Device Manager to ensure the device is compliant with an orginization's security policy before gaining network access.įor the profiling and MDM services, end users can be instructed to disable MAC randomization on the device before getting intended network access. With the release of Android 10 and iOS 14, MAC Address Randomization was introduced to attempt to prevent users from being tracked based on their wireless MAC address.
